Wildfire manual
Introduction
You are now the proud owner of a Wildfire. Welcome to our rider community. We are very flattered that you have chosen Black
Tea Motorbikes for your upcoming adventures. It is now our duty to do our best to provide you with product information & service and offer you an effortless experience.
Our mission is to make adventure accessible to everyone, everywhere. That's why we aim to create compelling bikes for any kind of adventure you have in mind and allow any kind of (legal) modification.
This manual is intended to be a resource and guide for general maintenance, safety precautions, service issues - from what you can do yourself to what you need to leave to professional mechanics - tuning, warranty issues, handling and troubleshooting.
We ask you to use this manual to ensure that every ride remains a safe ride.
Safety regulations
We want you and the people around you to get through everyday life safely. That's why we ask you to keep a few things in mind when you're out and about with your Wildfire .
Follow the traffic rules. To minimize the risk of serious injury, you should always wear protective equipment including a helmet. Always carry the following documents with you when riding your Wildfire : ID card,
insurance papers, license plate and operating permit.
You are probably really looking forward to riding your bike, but please follow the steps below to ensure that you do not cause any damage to the vehicle or injure others. During transportation, the bike
may have been damaged. We cannot guarantee the roadworthiness of the bike if it has been on the road for a few weeks.
For this reason, you should charge the batteries, check the tire pressure and all safety-relevant components before your first ride as described in the chapter "Regular inspection & maintenance".
Note: Your Wildfire has 3 riding modes (Eco, Normal and Sport). You can use Eco and Normal mode for the entire ride, while Sport mode should only be used occasionally, otherwise the batteries will get too hot and your range will drop dramatically.
Unboxing
If you receive a fully assembled motorcycle, you do not have to assemble
anything before your first ride (DE, AT & CH)
If you receive your Wildfire in a box on a pallet, you only have to unpack it and don't have to assemble anything else.
General information
Safety & guarantee
Guarantee
The standard warranty is covered by the GTCs. It expires in the event of damage caused by actions that contradict these operating instructions.
Use
Black Tea Motorbikes motorcycles have been homologated to the highest standards for road traffic by TÜV Süd in Munich. It is therefore forbidden to remove devices or manipulate the wiring outside an authorized service center. The Wildfire is not designed for off-road use or racing.
Driving
When you ride the Wildfire for the first time, there are a few things to bear in mind. The bike has an electric motor with instant torque and a primary drive with no gears, which means you have all the power available at all times via the throttle. It is very sensitive and it is highly recommended to ride in the first riding mode to get used to this type of vehicle.
Note: The Wildfire has an automatically folding kickstand. As soon as you place the Wildfire upright, the stand will fold up and you must hold the vehicle securely in your hands.
Important: You have two keys. You use the classic key for your storage compartment and to remove your batteries from the motorcycle if necessary. The remote control key starts the vehicle, switches it off and activates the alarm system.
There is no clutch, instead the combined rear brake is located on the left-hand side of the handlebars. This can feel unnatural for experienced combustion motorcyclists.
Remember that electric vehicles are quiet. Watch out for people or other cyclists who may be near the lanes you are using.
Motorcycle overview
Vehicle identification number (VIN)
The VIN/chassis number is a 17-digit number stamped on the right-hand side of the frame above the footrest. Do not change or remove this number, as it is the legal identification for your motorcycle. You can also find the VIN on the legally required type plate.
Serial number of the battery
The serial number of the battery is located on the battery. The serial number is not visible when the battery is in the motorcycle.
Serial number of the motor
The serial number of the engine is laser-engraved on the left-hand side of the engine housing and is visible. The power rating on the engine does not have to correspond to the power rating of your motorcycle.
Serial number of the controller
The serial number of the control unit is attached to the top of the housing and becomes visible when one of the side covers is removed.
Type plate
The European type plate is located on the head tube. The sticker must not be changed or removed.
Overview of the controls on the handlebars
From right to left, the following parts are located on the handlebars: throttle grip, riding mode switch, kill switch with starter motor, display, headlight and horn switch.
Display overview
There are two buttons on the left. The upper button is the setting button and the lower button is the selection button.
The display shows the trip odometer, time, odometer, speed, battery charge level in volts and 10% bar.
On the bottom bar you will find, from left to right: left turn signal, ECO, NRM & SPT modes, high beam and right turn signal.
Radio key overview
Your remote control key has four buttons:
Top left: Alarm switch
Top right: Off switch
Bottom left: Search switch
Bottom right: On switch
Vehicle registration
Germany
- You will also receive your CoC document (EU certificate of conformity) and your invoice stating the VIN with your motorcycle.
- With the vehicle information from the CoC, you can now apply to your insurance company and you will receive an evB number. Please make a note of this, as you will need it for the registration. If your insurance company cannot find your motorcycle, you can also use the HSN and TSN.
- HSN: 2265 (manufacturer key)
- Bonfire TSN: AAB
- Wildfire TSN: AAD
- Please take both of the documents provided with you to the registration office, the evB number and your identity card.
- Now everything should run smoothly and you can pick up your license plate.
Austria
- You will also receive your CoC document (EU certificate of conformity) and your invoice stating the VIN with your motorcycle.
- Unfortunately, you cannot go directly to the registration office in Austria with the EU certificate of conformity to get the license plate, because you have a so-called self-imported vehicle, which must first be entered in an approval database
- You can submit the application on site (at the state examination center) or online, for this you need your CoC. The average cost is €120. Online, the application takes 2 weeks to process, on site your application can often be processed within a few hours
. - After registration, you will receive a document confirming the registration, which you must take with you to the registration office. As you have an electric vehicle and it does not emit any CO2, you do not have to pay NOVA taxes.
- After paying the VAT, you can register your vehicle
You can find more information here: https://www.oeamtc.at/thema/eigenimport/
You can apply online to be entered in the database for Upper Austria here: https://www.land-oberoesterreich.gv.at/50125.htm
Switzerland
- You will receive your invoice, your CoC (EU Certificate of Conformity) and test report form 13.20 A (completed by the customs office on import) with your motorcycle.
- Unfortunately, you cannot currently go directly to the registration office in Switzerland with the EU Certificate of Conformity (CoC) to get the license plate, because you have a so-called imported vehicle, which must be checked by the Swiss Road Traffic Office. You can find a road traffic office near you here: https://asa.ch/strassenverkehrsaemter/adressen/
- You also need to get Swiss insurance for your motorcycle. Your insurance company will need your CoC and the Form 13.20 A test report. You will then receive a certificate of insurance.
- You can submit the application on site or online at some traffic offices. You will need all the documents for this: ID, CoC, invoice, test report form 13.20 and proof of insurance.
- The traffic office will then check your documents. You will only receive an appointment for the vehicle inspection once all the documents have been checked.
- After a successful vehicle inspection, you should receive your license plate and finally be allowed to ride your motorcycle.
France
- With your motorcycle you will also receive your invoice (including VIN information), your CoC (EU Certificate of Conformity) & the half-completed "Demande de certificate d'immatriculation d'un vehicle neuf".
- Please complete the "Certificate d'immatriculation" with your details under "demandeur".
- Apply for insurance for your motorcycle and bring all 3 documents and your ID to the registration office.
- After paying the VAT, you can register your vehicle
Vehicle operation
Preparing your Wildfire
Make sure that the battery in the vehicle is connected and switched on. If you remove your batteries, follow these instructions to install the batteries correctly:
- Unscrew the four knurled screws at the top of the tank
- Remove the tank and ideally place it on the seat
- Open the right-hand door by opening both locks
- It is best to switch off both batteries so that no sparks are produced when plugging them in.
- First place one battery and connect it to the motorcycle and then the second battery
- Switch on both batteries.
- Close the door, put the tank back on and lock it again with the knurled screws
- Make sure that all other locks used are unlocked.
Start your Wildfire
- Press the off button once to switch off the
alarm system if necessary - Press the on button twice
- The display and the lights should now be on.
- Open the side stand and sit on your bike.
- Your kill switch has a red button. Make sure that this button is not pressed in but sticks out.
- Now press the black button on your kill switch once.
- If your riding mode is shown on the display, the bike is now active and you can start riding.
- To prevent injuries, there is an additional safety function. If you stop after riding, "Active" is shown on the display to remind you that the Wildfire is still switched on.
End your journey
- First switch off the vehicle by pressing the red button on your kill switch, your driving modes should no longer be visible
- Get off the vehicle and fold out the side stand and make sure that the Wildfire is stable.
- To switch off your motorcycle, press the off button once. The lights and the display should now go out.
- If you leave the batteries in the vehicle, you can switch on the alarm system at
. To do this, press the alarm switch once - We generally recommend using an additional vehicle lock to protect the Wildfire from theft. In this case, you do not have to switch on the alarm system, but can also remove the batteries, among other things.
Important information
Brakes
Please note that, unlike a normal petrol motorcycle, both the rear and front brakes are located on the handlebars and there is no foot brake. The combined rear and front brake is located on the left-hand side of the handlebars and the front brake on the right-hand side of the handlebars.
Driving modes
You can change the riding mode with the 1,2,3 button. There are 3 different performance modes to choose from when driving, whereby the Sport mode is not designed for constant driving.
Never ride beyond your comfort level and always ride according to your personal riding abilities. We always recommend
new riders to start with the first mode to get used to the bike and the differences between an electric motor and a combustion engine.
Power mode 1 - Eco (7 kW per battery)
This mode is always recommended if you are riding a Wildfire for the first time and if you want to load and ride on quickly several times.
This mode guarantees that you achieve the maximum range while protecting the battery and motor, so that you can charge at full power (3.3 kW or 6.6 kW) when recharging.
This mode has a limited top speed of 90 km/h and smooth acceleration.
Power mode 2 - Normal (10 kW per battery)
With a top speed of 100 km/h and good acceleration, this mode is well suited for journeys where full charging power is not absolutely necessary.
This also protects the engine and battery, but you may not be able to charge at maximum charging power.
Important: If your Wildfire has two batteries and only the 3.3 kW charger, your maximum charging power will probably not be limited.
Power mode 3 - Sport (17 kW per battery)
There are no performance restrictions here. However, this mode is not intended to be used permanently. This mode should primarily be used for overtaking maneuvers or for short distances.
As the peak power is permanently available here, the battery heats up quickly.
With one battery, your maximum speed is 115 km/h and with two batteries 130 km/h.
Regenerative braking
When the throttle grip is released, your Wildfire starts regenerative braking. This allows the Wildfire to be stopped without using the brakes and the battery is recharged.
If you release the throttle slowly, the recuperation is weak and if you release the throttle quickly, the recuperation is stronger.
Important:
Regenerative braking can be unreliable, especially when the battery is fully charged. Therefore, always use the regenerative braking function with caution.
Side stand
The kickstand folds up automatically, but this can be changed. By adjusting the kickstand spring, it is possible that the kickstand no longer folds up automatically. Please note, however, that the kickstand is no longer compliant and the kickstand spring must be adjusted again at the next general inspection at the latest.
Battery circuit
If you have two batteries and the batteries have a different charging voltage, then your full power will not be available until the charge level is identical.
The charge level is equalized automatically between the batteries. The different the charge levels of the two batteries, the longer the equalization takes and the longer the peak power will not be available.
Display
You can read the SOC (state of charge), your riding mode, the speed, the odometer and the time on the display. Take a look at our "Battery 101" chapter for more information on reading the display.
Operating the display
The lower left button is the selection button and the upper left button is the setting button.
Set the time
Please note that the time will stop as soon as you remove your batteries or switch the batteries off completely. If you only switch off your Wildfire using the remote key, the time will continue to run.
With the motorcycle switched off, press and hold the setting button and then switch on the Wildfire . The display switches on and the
minutes start to flash. Release the setting button and then press it briefly to increase the minutes by one. To select the hours, click on the selection button. Then press the setting button to make changes to the hours. When you are finished, click the select button again and the dashboard will return to normal operation.
Clear odometer
With the display switched on, simply press and hold the setting button for 3 seconds. This will clear the trip odometer.
Engine indicator light
The engine control light (orange LED) should light up for 2 seconds when the vehicle is started and go out again if there are no faults in the electric drive train.
Please note that after an error occurs, the engine indicator light will remain on for at least three more journeys before going out again.
The following problems cause the engine control light to light up: low voltage, engine overheating, controller overheating or fault in the electric throttle grip.
Free battery app (Smart BMS)
Every Wildfire battery has a Bluetooth-enabled battery management system (BMS), which allows you to connect to your smartphone and read out the following information:
- Exact percentage battery charge level (SoC)
- Battery voltage and battery current
- Battery health (SoH)
- Overview of all 28 cells in the series circuit
- Voltage difference between the cells
- Battery performance (charging & discharging)
- Number of charging cycles
You can find the app in both the App Store and the Google Play Store under the name "Smart BMS".
Instructions:
- Download the Smart BMS from the App or Google Play Store.
- Open the app and grant the app the required access.
- Make sure that your batteries are on. Your motorcycle does not have to be on.
- If you have one battery, click on the left tab with one battery cell and if you have two batteries, click on the middle tab with 4 cells in a parallel connection.
- Your battery will now be searched for, as soon as a name appears, click on the plus.
- Click on the name and you will be taken to the BMS interface.
- In the first tab you have an overview of all live data for your batteries
- You can start and monitor the balancing in the second tab
- In the third tab, you can change the default settings, but we do not recommend making any changes here, as this can damage the battery or, in the worst case, the entire vehicle.
- However, we recommend that you change the battery's default password (123456) so that no one else can read into your battery.
- And of course you can change the name of your battery.
- If there are software updates for your BMS software, you will receive them from us by email.
Controller app
There is also a free controller app for your controller in the App Store and as APK software for Android smartphones.
To connect to the controller, you need a Bluetooth dongle, which you can order here.
You can use this Bluetooth dongle to log into the controller and make the following changes to the drivetrain:
- Adaptation of recuperation (energy recovery)
- Adjustment of the peak power
- Adjustment of the continuous power
- Adjustment of the torque
- Adjusting the maximum speed
- Adjusting the throttle sensitivity
- Adjustment of the driving modes (Eco, Normal & Sport)
- Overview of power, controller temperature and motor temperature
How the app works and how to navigate it is explained in detail in this video:
Emergency operation
You can recognize emergency operation by the fact that the engine control light comes on and the vehicle drives significantly slower, i.e. with reduced torque.
Battery undervoltage
If the voltage is outside the normal range of the battery, e.g. if the battery is flat, the power is limited so as not to damage the battery.
Overheating of the controller
If the controller gets too hot, the performance will gradually be reduced. It is best to take a short break so that the
controller can cool down.
Overheating of the motor
If the engine gets too hot, performance will gradually be reduced. It is best to take a short break so that the engine can cool down.
Battery overtemperature and battery undertemperature
The battery does not tolerate extremely warm or cold temperatures. To prevent damage to the battery, we recommend leaving the bike inside at outside temperatures below 2°C or above 35°C.
Regular inspection and maintenance
Before and after each trip
The condition of the vehicle is the responsibility of the owner, i.e. you. Check your Wildfire before every ride to avoid dangerous situations and accidents caused by the vehicle.
The safety of your Wildfire depends on correct maintenance, regular inspection, adjustment and lubrication. You will find the relevant maintenance work and intervals in the following chapters.
Maintenance intervals
Before every trip
- Check the angle of your mirrors
- Check that the battery is connected correctly when you remove the batteries
- Check that the lights and indicators are working properly
- Check whether the horn is working properly
- Check whether the rear and brake lights are working
- Check tire pressure
After a 10-hour drive
- Check the torque of the fork, axle, handlebars and suspension
- Check the tires for damage
- Check the rim for damage
- Check the spoke tension
- Check the brake disks
After a 20-hour drive
- Check brake pads
- Check the screws on the brake disks
- Check the footrests
Every 6 months
- Check brake fluid
- Check brake hoses for damage
- Check front wheel bearing
- Check steering head bearings and retighten if necessary
- Check battery plug
- Check frame for damage
- Clean the vehicle
Wheels and tires
Your rear wheel should have a pressure of at least 2.6 bar and the front wheel should have at least 2.4 bar.
Check your spokes regularly. You must ensure that there are no loose spokes in the wheel.
- Check that the tires are inflated to the correct pressure.
- Check that the tire tread is at least 3 mm deep.
- Check for bent spokes
- Check that all spokes have the correct tension.
- Check that the brake disks are straight.
- Check whether the axle of the front wheel is correctly tightened.
- Check that the rear axle is correctly tightened.
- Check whether the axle of the rear wheel is correctly adjusted.
Brakes
Check the front and rear brake callipers to ensure that they or the brake mounts are not damaged.
Check the front and rear brake pads to make sure they are not worn. Look through the window into the brake fluid reservoir to see if there is still enough brake fluid.
Carry out a brake test to check that the front and rear brakes are working properly.
Charging & removing the battery
Removing the battery
For safety reasons, you cannot ride the bike while charging, so your Type 2 charging cable also runs right over the seat so that it is not possible to sit on the seat.
- Make sure that the bike is secure before removing the battery.
- Unscrew the four knurled screws at the top of the tank
- Remove the tank and ideally place it on the seat
- Open the right-hand door by opening both locks
- Please switch off the battery. You will find the on/off switch on the top of the battery.
- Now disconnect the battery from the bike.
- Use the handle on the battery to remove it from the motorcycle.
Important: Always be careful when handling the battery. If it has fallen, check it visually and contact a Black Tea Motorbikes employee if it is damaged.
Charging
- Plug the charging cable into the socket
- Now remove the type 2 cover from the tank by turning it to the left.
- Make sure that the corresponding charging power is displayed on the charging cable (16 A for the 3.3 kW and 32 A for the 6.6 kW charger)
- Connect the charging cable to the vehicle
- You should be able to hear the charger in the motorcycle during the charging process.
- The charging cable also shows you the current charging power.
- End the charging process by first unplugging the charging cable from the vehicle and then from the socket
Reinserting the battery
- Make sure that the battery is switched off
- Now reinsert the battery into the motorcycle
- Connect them
- Switch on the battery
- Close the door and lock both locks
- Place the tank back on the vehicle and screw it back on with the four knurled screws
Important: Make sure that the plugs are connected correctly, otherwise the cables and plugs may be damaged.
Battery 101
Understanding your display
You can easily see how much battery power (charging voltage) you have at any given time from the LCD on your display. You can find more information about these display values below.
- 100 % = 117 V
- 80 % = 108 V
- 60 % = 102 V
- 40 % = 100 V
- 20 % = 95 V
- 0 % = 86 V
NOTE: The internal voltage display of the display is not 100% accurate, i.e. your display shows the actual voltage with an accuracy of ± 0.4 volts.
The table above shows you the open-circuit voltage and the corresponding charge status of your motorcycle. Idle voltage means that your vehicle is switched on but not running.
Your LCD display shows a visual representation of the battery charge level in the bottom right-hand corner in approximately 10% increments. Use this as an indicator to know approximately how much power you have left. When the battery is almost completely discharged, the last bar will start flashing, warning you to charge the battery as soon as possible. However, a better indicator is the voltage display or the Smart BMS app.
Your LCD display shows the current real-time battery voltage in the top right-hand corner of the screen. This is the best indicator of the battery's state of charge (SOC). The battery voltage changes during the ride depending on the energy demand of the battery and the energy supply from regenerative braking. At lower charge levels, the control unit (ECU) limits the power output to prevent damage to the battery.
To further protect the battery, stop driving at 87 V at the latest so that you cannot discharge the battery completely.
Range & service life
Your bike has an estimated range of 60 to 120 km per battery, depending on riding mode, terrain, tire pressure, tire type and rider height/weight. All these factors affect your total range. For example, you can increase your range by always using regenerative braking.
For the Wildfire with one battery, you can expect the following ranges per battery:
- City trips up to 60 km/h = 120 km
- Rural-urban mix up to 80 km/h = 90 km
- Country road up to 90km/h = 75 km
- Freeway at 100 km/h = 60 km
Battery life
The service life depends on
various factors, such as the age of the battery, the frequency of discharge/charge cycles, temperatures and general storage methods.
Most drivers can enjoy an average of 5 years of fantastic driving adventures with their battery or around 800 full discharge/charge cycles until the battery capacity drops below 80%.
The battery can of course still be used, but the range will be reduced accordingly.
Good to know
Voltage-Sag
Familiarize yourself with the extent of the "Voltage Sag". Voltage sag is essentially the voltage drop caused by acceleration. On cold days, the voltage drop at full throttle is usually up to 12 volts and on warmer days up to 8 volts. Each mode limits the amount of voltage drop. ECO has the lowest "sag", while SPORT has the highest voltage drop.
NOTEDue to the "Voltage Sag", your 10 % bar display will show a lower SOC than prevails in the vehicle. We therefore recommend reading the volt display when the vehicle is stationary (e.g. while waiting at a traffic light) and using the table in the "Understanding the display" chapter to derive the real SOC or simply read out the exact percentage charge level in the "BMS Smart App".
Switching off the battery
If the battery voltage falls below 85 V, your bike switches off. The shutdown occurs because the BMS is programmed to protect the batteries from damage due to undervoltage.
Depending on weather conditions, riding behavior and cell balance, your Bonfire may switch off earlier. To avoid this, here are a few tips:
Low battery charge levels
Your Bonfire does not discharge in a straight, constant line, but rather a curve in which the upper part of the charge above 85% (108 V) and the part below 15% (94 V) discharges faster.
If your battery is well balanced, it will switch off at 85 V. If the battery is unbalanced, it can also switch off at 88 V, depending on the degree of voltage differences between the individual cells.
Charging
A simple equation can be used to quickly calculate how long a particular charger will charge a particular battery from fully discharged to fully charged. Here is the basic equation:
Battery ampere hours (Ah) / charger ampere (A) = time (h)
For example, for a standard 50 Ah battery charged with the 20 A charger, the total charging time is 2.5 hours. Although the equation gives a good indication of how long it may take, the actual charging time will depend on various factors related to your battery, such as battery age, SoC, internal and ambient temperature.
Best practices for recharging
As the Wildfire is mainly charged using the Type 2 connection, the batteries do not need to be removed. At cold temperatures below 10 ° C, the charging power is limited for the safety of the battery, but as the battery warms up during charging or driving, the power is gradually increased. Here is an overview of the charging power limitation in amperes at cold temperatures:
- Below 0 °C = 1 A
- Below 5 °C = 10 A
- Below 10 °C = 15 A
- From 15 °C = 32 A (full power)
There are two configurations in which the battery can heat up considerably during charging, which can limit the charging power as soon as the battery temperature exceeds 45 °C. If you have one battery and the 3.3 kW charger or two batteries and the 6.6 kW charger, your charging power will be limited as follows from the following temperatures:
- from 45 °C = 15 A
- from 55 °C = 10 A
- from 60 ° C = charging stop
NOTE: For the above two configurations, we recommend ensuring that the battery temperature does not exceed 45 °C at the start of the charging process if charging takes place over an hour and the vehicle is to be driven again at the end of the charging process .
However, the battery is also removable, so you can take the battery with you to charge it. With the 2 kW charger, the maximum charging current is only 18 A, which means that the charging power is only reduced in rare cases.
The battery is a flammable lithium-ion battery and should not be stored or charged near a heat source or an open flame. Further safety precautions can be found in the "Charger maintenance" chapter.
Follow these instructions to charge the battery:
- Place the charger on an open (uncovered), flat, cool, dry and safe surface so that it is not disturbed or heated while the battery is charging.
- Leave the battery switched on for charging.
- Insert the input plug of the charger into a suitable socket. The indicator light on the charger should light up GREEN when nothing is connected.
- Connect the charging cable to the battery. After the battery is connected, the charging indicator will change from GREEN to RED to indicate that the battery is charging. When the battery is fully charged, the light changes to GREEN.
- Make sure that you are present during the charging process.
- If the indicator lamp does not light up, the charger's replaceable fuse may have blown and must be replaced. Replacement fuses are included with the charger. The fuses can be easily replaced without having to remove the housing/cover of the charger!
Balancing
The Wildfire batteries are automatically balanced when you charge them to 100 % until the charging process is automatically stopped.
The purpose of battery balancing is to equalize the voltage between all the individual battery cells within a battery. When a battery is balanced, 100% of its capacity is available, whereas an unbalanced battery delivers less than 100% of its capacity and causes premature discharge of the battery. Balancing the battery is a slow process and is achieved at low milliampere values.
We therefore recommend charging the batteries regularly up to 100 % so that the battery is always balanced.
The batteries charge and discharge each other if they have a different charge level and are both connected in the vehicle.
Battery maintenance
A big advantage of lithium-ion batteries is that they have little or no "memory effect". This means that you can recharge your battery after every ride, regardless of its state of charge, without any impact on its long-term health. Each battery has a built-in BMS that monitors the condition of the cells, and the optimized chargers automatically switch off when the battery is fully charged. Below are some additional battery charging tips, advice and hints to keep in mind:
- COOLING DOWN - After you have ridden your bike, you should not charge the battery yet. It is better if you allow your battery to cool down for about 1 hour AFTER the ride before charging it, and let it rest for about 1 hour after charging before your next ride.
- Even if it is not always practical, it is best to charge the battery to 80% and discharge it to 20% for a long service life. Of course, you can also charge it to 100%.
- Remember that the maximum charging voltage is 117 volts ± 2%. Your battery may be slightly more or slightly less fully charged. This is normal, so don't worry if it's not exactly at 100%. Also note that the bike draws a certain voltage (up to 1 volt) when it is switched on.
- Try not to leave the battery on the charger at 100% for longer than necessary.
- Only use a charger from Black Tea Motorbikes . The use of aftermarket chargers can damage your battery and will invalidate your warranty.
- Avoid exposing batteries to extreme temperatures to prolong their life.
- Avoid discharging your battery completely to 0% to extend its service life.
- The chargers from Black Tea Motorbikes charge quickly up to 80 % and then let up. This is normal and good for your battery. The last 20% will therefore take longer.
- Avoid damaging the plug and keep it free of dirt. If it is dirty, clean it carefully with compressed air or a soft nylon brush, if available.
- DO NOT charge or use a damaged battery.
- Do NOT drop the battery.
- Do NOT take the battery apart.
- DO NOT immerse the battery in water and prevent it from getting wet.
- Do NOT short-circuit the positive (red) and negative (black) poles of the plug.
- DO NOT attempt to charge your battery when it is frozen. This can cause permanent damage. Let your battery rest in a room and warm up to room temperature before charging it.
Temperature and storage
Temperature
- If possible, make sure that the battery is kept above 10°C and below 55°C to avoid performance problems. If the battery is colder than 5°C, there will be a greater voltage drop, which will be noticeable as a lack of power.
- Never leave the battery fully discharged for long periods in cold weather. Always maintain a charge level of at least 30-50%.
- Never charge the battery if the battery itself is below 0°C.
- Never try to warm up a frozen battery quickly. Allow the battery to reach the correct temperature (above 5°C) slowly or by driving.
- If you drive in the cold, the range can be reduced by up to 20%.
- Cold riding can also cause the voltage to switch off prematurely. This means that your motorcycle could switch off earlier than expected.
- If you are riding with a cold battery, give your Wildfire 10 minutes to warm up. After 10 minutes, the entire electric drivetrain (battery, ECU and motor) should have reached a higher temperature at which it works more efficiently. So try to keep the acceleration low for the first 10 minutes.
- Lithium-ion batteries also work well at higher temperatures up to 55 °C, but prolonged exposure to heat reduces their longevity.
- Do not charge the battery if the temperature is above 55° C.
- If possible, do not charge the battery immediately after riding, as the cells may be hot.
- If possible, do not charge the battery in direct sunlight if the ambient temperature is above 30° C). Charge the battery in a cool place that is protected from direct sunlight.
Long-term battery storage
For seasonal drivers, there are a few ways in which you can best protect your battery:
- Do not store the battery fully charged. Store it with a charge level of 40-50%.
- Store your battery in a dry place at room temperature.
- If you store the battery IN your motorcycle, you can disconnect the battery from the controller by unplugging the connector.
- Do not leave the battery and charger connected together and plugged into the socket to keep the battery charged.
- If you do not charge and store the battery properly, it may no longer work and will no longer be covered by the warranty.
Maintenance of the charger
Battery chargers generally require little to no maintenance. However, below you will find some basic tips on how to care for your charger to ensure optimal function and service life.
- Do not throw your charger around and do not store it randomly.
- Always keep water and other liquids away from the charger.
- Leave the fan uncovered so that the charger can cool itself down.
- Wipe the housing of the charger regularly with a soft cloth to remove dirt and deposits.
- Store the battery charger in a safe place indoors.
- Always have a spare fuse for the battery charger ready in case the fuse blows.
Ownership and operation
Maintenance and cleaning
It is important to keep your Wildfire in good condition to extend its service life.
Clean the bike after riding and follow the "Regular inspection" checklist.
You must always be careful when cleaning the Wildfire . The electrical components of the motorcycle can be damaged if they are not cleaned properly.
Make sure that the motorcycle is stationary and switched off before washing.
Never use a high-pressure cleaner or a water hose to clean the motorcycle. It is recommended to use water together with a cloth and a brush.
Important: The vehicle owner is responsible for the maintenance and care of his vehicle
Storage
We recommend that you ride the bike at least once a month, as some of the bike's components need to be used to keep them in top condition.
Store the bike in a well-ventilated room (no high humidity) and protect it from sunlight to avoid unnecessary ageing or discoloration.
Never store your Wildfire with an empty battery. If the motorcycle is stored for a longer period of time, charge it to at least 50% to extend the service life of the battery.
Never charge your Wildfire below 0°C. If you cannot charge the bike at higher temperatures, ride your bike first so that the battery temperature rises above 0°C
Important: Store the Wildfire in a well-ventilated, dry place. High humidity can lead to rust damage.
Alarm system
You have the option of using the alarm system if you leave the batteries in the vehicle. In this case, press the alarm switch (top left) once. If someone moves your vehicle, the alarm system will come on and lock the rear wheel. To switch off the alarm system, press the off button (top right) once.
It is advisable to use an additional external lock, which is recommended for motorcycles. You can take the lock with you in the luggage compartment.
Accident
In the event of an accident, please inspect your Wildfire for visual or structural damage. If you notice any damage that affects the handling of the vehicle, stop riding to avoid further damage to the vehicle, yourself or the surrounding area.
If your Wildfire needs a repair, please contact us at [email protected].
To check, please go through the procedures in chapter "Regular inspection and maintenance". In the event of a broken or damaged part, visit www.blackteamotorbikes.com to order replacement parts. If you cannot find what you need or have any questions, please contact Black Tea Motorbikes directly.
Inspection intervals
The first inspection must be carried out after 2,000 km or within the first year.
After that, the service must be repeated every 5,000 km.
Inspection information
Every vehicle requires maintenance, but due to the lack of oil, filters, chains, sprockets and other wearing parts, our motorcycles require far less maintenance.
Nevertheless, the brakes and tires wear out and sometimes old parts are replaced with new ones to improve performance.
The maintenance check usually consists of:
- Checking and adjusting the brakes
- Changing the brake fluid
- Software update
- Testing nuts and bolts
- Checking spokes and wheels
- Lubrication of the rotating parts
- We can also replace the tires on request (this would cost extra)
Warranty & inspection
Don't worry, your warranty will not be voided if you do not follow the service schedule.
However, if something breaks down, we cannot guarantee that we will be able to repair your bike free of charge, as we will have to check whether this problem could have been avoided by adhering to our service plan.
Here are some examples for you:
- A year has passed and you haven't carried out any maintenance on your Bonfire . Now your spokes are broken. In this case, we cannot repair your Bonfire free of charge, as the spokes are checked and tightened during maintenance. This problem could therefore be solved by our service plan.
- A year has passed and you have serviced your Bonfire . Suddenly, your brakes no longer work properly. In this case, we will repair your Bonfire free of charge because you have followed our service plan.
- A year has passed and you have not serviced your Bonfire . Suddenly your DCDC converter stops working. In this case, we will repair your Bonfire free of charge, as the DCDC converter is not normally checked during maintenance and if you are still within the 2-year warranty period, the replacement of the DCDC converter is always free of charge.
Troubleshooting & complaints
Error codes
Your Wildfire emits a beep if there is a problem in the drivetrain. The number of beeps indicates the fault:
- Hall sensors of the motor damaged or not connected
- Throttle grip damaged, not connected or signal not plausible
- Drive train protection error
- Phase current too high
- Overvoltage or undervoltage
- Vehicle was switched on incorrectly
- Motor overheats
- Controller overheats
- Battery current too high
- Internal controller error
- Short circuit of the phases
- Internal controller alarm
- High side of the MOSFETs damaged
- Low side of the MOSFETs damaged
- Hardware too high current